0800 EUWARE
[email protected]
Menu
$0.00 0

Privacy and Security Policy

Euroware NZ

 

Effective Date: 01 March 2025

 

At Euroware NZ, we are committed to protecting your privacy and ensuring the security of your personal information in accordance with The Privacy Act 2020. This Privacy and Security Policy outlines how we collect, use, store, and protect your data when you visit our website and make online purchases.

1. Information We Collect

When you interact with our website, we may collect the following information:

  • Personal Information: Name, email address, phone number, billing and shipping addresses, and payment details.
  • Account Information: If you create an account, we collect your login details and order history.
  • Transaction Information: Details of purchases made through our website.
  • Technical Information: IP address, browser type, device information, and cookies to enhance user experience.
  • Communication Data: Any correspondence you have with us via email, chat, or other communication channels.

2. How We Use Your Information

We use the collected information for the following purposes:

  • Processing and fulfilling orders, including payment processing and delivery.
  • Providing customer support and responding to inquiries.
  • Sending order confirmations, invoices, and important updates.
  • Improving our website, services, and user experience.
  • Marketing purposes, such as promotional emails, broadcast messages in WhatsApp or by SMS if you have opted in.
  • Complying with legal and regulatory requirements.

3. Data Protection and Security

We implement strict security measures to protect your personal information, including:

  • Secure Socket Layer (SSL) encryption for data transmission.
  • Secure payment processing through trusted third-party providers.
  • Access controls and authentication to prevent unauthorized access.
  • Regular monitoring and updates to safeguard against data breaches.

4. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Couriers, payment processors, and IT service providers to facilitate order processing and website functionality.
  • Legal Requirements: If required by law, we may disclose information to authorities or regulatory bodies.
  • Business Transfers: In the event of a business sale or merger, your information may be transferred to new ownership.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings.

6. Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of marketing communications at any time.
  • Request information about how your data is being used.

7. Changes to This Policy

We may update this policy periodically. Any changes will be posted on our website with the updated effective date.

Euroware NZ upholds the highest standards of privacy and security in strict adherence to the Privacy Act 2020. This policy outlines the principles governing the collection, use, storage, and protection of customer and business data.

8. Contact Us

If you have any questions or concerns regarding this policy, please contact us at:

Euroware NZ
Email: [email protected]
Phone: 0800 398 273
Website: www.euroware.nz